Application Support Analyst - Java, J2EE , SQL - Trade Floor/Investment Bank
Posted Date: 06/02/08 | Email to a Friend
| Location: | Sydney |
| Job Type: | Permanent |
| Job Reference: | 927961 |
| Sector: | Information Technology |
| Salary (in AU$): | 80000 - 120000 |
| Recruiter: | Abraxas Asia Pacific |
| Contact Name: | Mark Godfrey |
| Contact Email: | mark.godfrey@abraxas.com |
| Contact Phone: | 02 9222 1224 |
Description
- Applications Support Analyst with Java, J2EE & SQL skills
- 1st & 2nd level support across Equities & Derivatives front office trading apps
- 2-3 years web/java support/problem solving experience/basic dev
Trade Floor Support Analyst - Java J2EE SQL. Business aligned global Equities IT support group requires Support Analysts/Trade Floor Support Analyst/Developers with 2-3 years commercial IT experience supporting/trouble-shooting Java/web applications. The role is situated in close proximity to the business & will support Front Office to Back Office Sales, Trading & Operations across the global Equities & Derivatives trading platforms - in house developed Java J2EE systems and trading software - IRESS, Imagine, Orc etc
Responsibilities- Ad hoc tool generation, e.g. Java J2EE problem solving/trouble-shooting, SQL queries, Unix scriptsfor investigating, detecting or correcting system problems, including applying Emergency Bug Fixes where appropriate
- Acting as the main point of contact for both users and for other members of development groups
- Taking ownership of problems/issues - prioritizing & taking through the resolution including follow up and communication back to the business
- Demand Management for their User Group - proactively identifying demands, specifying the enhancements, liaising with development teams and participating in UAT where appropriate
- Receives and logs calls from clients using appropriate processes, procedures and technology
- Identifies, diagnoses, and resolves functional and technical problems and business critical incidents through research and analysis of trends, root causes, and business impact
- 2+ years experience in a support role within Application/Production or Service Delivery team e.g. help desk or equivalent call center experience
- Experience working within the Financial Industry, with a good understanding of business terminology and business process. Prior investment banking or financial markets experience is imperative
- Excellent communication required - verbal and written
- Java programming, trouble-shooting & bug-fixing skills
- RDBMS/database interrogation and SQL writing skills - in Sybase , SQL Server or Oracle
- Unix support/problem solving/diagnosis & scripting skills - Perl or Shell or Ruby &/or VBA/Access
- Prior Financial Markets/Financial Services experience - Equities &/or Derivatives or a similar trading business of benefit but not imperative