Service Consultant - Service Centre, Retail Life Insurance Up to $45K
Posted Date: 01/04/08 | Email to a Friend
| Location: | Sydney |
| Job Type: | Permanent |
| Job Reference: | 1120376 |
| Sector: | Insurance |
| Salary (in AU$): | 45000 |
| Recruiter: | Link Recruitment Pty Ltd |
| Contact Name: | Michelle Katz |
| Contact Email: | mkatz@linkrecruitment.com.au |
| Contact Phone: | 02 8915 7100 |
Description
- Up to $45K depending on experience!
- Must have Life Insurance or Call Centre experience!
- North Sydney Location - Close to public transport
LIFE INSURANCE OR CALL CENTRE EXPERIENCE REQUIRED!
This client is a leader in Life Insurance, Risk, Superannuation and Retirement Solutions. If you are looking for a company that will provide you with full training and career progression then this is the opportunity you have been looking for.
As a Service Consultant within the Retail Life Insurance division you will provide 1st class service to valued Advisers and Clients in regards to existing Risk insurance policies within an environment of innovation, excellence and change.
Responsibilities…
- Attend to adviser and or client telephone enquiries regarding existing risk policies
- Be competent in using all relevant systems and supporting tools
- Maintain a professional, friendly and positive telephone manner
- Process Alterations from client enquiries accurately and timely
- Pass on more detailed Alterations work for further follow up
- Produce high quality and accurate work
- Participate in continuous improvement activities
- Maintain an awareness of adviser group business issues, provide relevant input and inform the team
Does this sound like you?
- Previous inbound call centre experience
- Demonstrated administration skills desired but not essential
- Strong interpersonal, relationship building and team skills
- Ability to recognise, analyse and solve problems
- Good conflict resolution skills
- Good negotiation skills
- Ability to work autonomously, plan own work and show initiative in problem solving
- Good time management and organisational skills
- Demonstrated administration skills
This position is ideal for School Leavers and candidates who have inbound call centre experience. This is an excellent opportunity – no cross selling, no up selling – Just straight inbound calls! Apply Now!
This organisation is looking to fill this position immediately, apply now, so you don’t miss out!
LIFE INSURANCE OR CALL CENTRE EXPERIENCE REQUIRED!